Collector Confidence
You will receive the exact crystal shown.
Every specimen is individually photographed — the piece you see is the one you will receive.
Professionally packed for protection.
Each crystal is carefully secured using specialized packaging methods to ensure safe delivery.
True scale matters.
Lifestyle images or hand-scale photos are provided whenever possible to help collectors visualize true size and presence.
Frequently Asked Questions
How do I track my order?
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery in real time.
Can I modify or cancel my order?
Because many of our pieces are one-of-a-kind and orders are processed quickly, please contact us as soon as possible. We will do our best to accommodate your request prior to shipment.
What payment methods do you accept?
We accept major credit cards and secure online payment methods for a safe and seamless checkout experience.
What shipping options do you offer?
We provide complimentary standard shipping within the 48 contiguous United States for qualifying orders (70 lbs or less).
Freight and oversized shipments are individually quoted to ensure the safest possible delivery.
How much does shipping cost?
Standard shipping is complimentary on qualifying orders within the 48 contiguous United States.
Freight, oversized, Alaska, Hawaii, U.S. territories, and international shipments require custom quotes.
Do you ship internationally?
Yes, we ship worldwide. International orders require custom shipping quotes. Please contact us prior to placing your order for available options.
What is your return policy?
We offer a 30-day return policy. Return requests must be initiated within 14 days of delivery. Items must be returned in original condition and packaging.
Custom orders, sale items, gift cards, and palletized freight shipments are non-returnable unless damaged in transit.
How do I initiate a return?
Please email info@elementsofearthgallery.com within 14 days of delivery to request a Return Authorization (RMA).
Returns must be approved prior to shipment.
How can I redeem my gift card?
Enter your gift card code at checkout. The value will be automatically applied to your order.
Do gift cards expire?
Our gift cards do not have an expiration date and may be used at your convenience.